Return Policy

 

 

 

SayLess Night Lips Return/Refund Policy:


At SayLess Night Lips, we are committed to ensuring your complete satisfaction with every purchase. If for any reason you are not entirely satisfied with your Night Lips order, we offer a hassle-free return/refund policy to make the process easy and convenient. Please review the following guidelines for our return/refund policy:

Returns Eligibility:

Our return policy applies to all Night Lips products purchased directly from SayLess Night Lips.

Returns are accepted within 30 days from the date of delivery. Returns requested after this timeframe cannot be processed for a refund.

The Night Lips must be unused, undamaged, and returned in its original packaging.

Certain Night Lips products may have specific return requirements due to hygiene reasons. Please refer to the product description or contact our customer service for clarification.

Return Process:

To initiate a return, please contact our customer service team at hello@getsayless.com within the specified return period.

Provide your order number, the Night Lips product(s) you wish to return, and the reason for the return.

Our customer service team will guide you through the return process and provide you with a return authorization (RA) number if necessary.

Please ensure that the Night Lips product(s) are securely packaged to prevent damage during return shipping.

Return/Refund Options:

Refund: Once we receive and inspect the returned Night Lips product(s), we will issue a refund to your original payment method within 5-10 days. Please note that it may take additional time for the refund to reflect on your statement, depending on your bank or credit card company.

Exchange:

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.


Damaged or Defective Items:

If you receive a damaged or defective Night Lips product, please contact our customer support immediately.

We may require photographic evidence or additional information to assess the issue.

Upon verification, we will provide a replacement or offer a refund, depending on the circumstances.

Return Shipping:

Unless the return is due to our error or a defective Night Lips product, the customer is responsible for return shipping costs.

We recommend using a trackable shipping method to ensure the safe return of the Night Lips product(s).

Original shipping charges are non-refundable in case of a refund.

Please note that our return/refund policy is subject to change without prior notice. We encourage our customers to review the policy periodically for any updates or revisions.

If you have any questions or need further assistance, please don't hesitate to reach out to our customer service team at hello@getsayless.com. We are here to assist you!

Based on 58 reviews
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Teyana M.
Best Sleep I've Gotten In Years!

You’d be crazy not to try this. I used to wake up in the middle of the night with dry mouth, messing up my sleep and leaving me feeling straight-up tired the next day. First night using Night Lips? Game changer. I woke up feeling refreshed and full of energy. And the fact that it keeps my lips moisturized while holding up over my skincare routine? Chef’s kiss. This brand is next level—superior to the rest. Do yourself a favor and get this. You won’t regret it. 100/10.

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Night Lips
Jenna C.
Amazing

I have been looking for mouth tape that works with my night time skin care routine and this is it! I am so happy!!

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Night Lips
Candice W.
Love them!

Works perfect over my skincare and lip mask and my sleep has been so restful! Super comfortable!

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Night Lips
Annie
Very comfortable

I really like these sleep tape. It's very comfortable and soft. The tape stays on all night. The cute lip shape is a plus.

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Night Lips
Mikayla F.
Best Mouth Tape!!

I've tried so many different brands of mouth tape and Say Less is my absolute favorite! I love how it stays on even with my skin care and lip mask and comes off easy in the morning, I love that it looks like lips too so from aesthetic standpoint it's so cute! So happy they have a subscription option too! You won't regret getting this!!!

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Night Lips
Kayla S.
Love these!

It was my first time trying a mouth tape and I feel like I started with the best! I am getting very restful sleep and my throat no longer feels dry or sore when waking. This tape also allows for chapstick or moisturizer to be used underneath so my lips still feel nice and soft in the morning!

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Lindsey
Great product

What a great product! I wake up feeling amazing, no dry mouth, no stuffiness. I’m so happy. They are so cute too

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Nicole D.
Obsessed!!

Love!!! I always do my skincare and have a heavy layer of a hydrating cream. This has caused me problems with mouth tape but not with Say Less! This actually sticks and has caused a huge improvement in my sleep quality. Definitely recommend more!

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JingYi G.

Stayed on all night with lip balm. Like it!

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Melissa D.
So chic and effective!!

The best mouth tape on the market hands down!! And love the lips!! Makes it more appealing to wear at night :)

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Kai E.

Love these! I’ve tried medical tape, TSC mouth tape, and Hostage Tape - for those without facial hair this is the perfect strength and stickiness. I love!

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Night Lips
Zainab Z.

SayLess mouth tape is amazing! Ive been taping my mouth for 3 years now and have been looking for one that actually sticks to my skincare throughout the night. After looking around on Reddit, someone recommended SayLess and I couldn’t be more grateful! I just came back from a trip where I used these on the flight with a face mask and they stayed in place the entire 9 hours. Highly recommend giving these a try if you’re looking for something that actually sticks and lasts!

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Farah M.
comfy and cute!

I definitely feel more well rested and energized after only a week! Can’t wait to feel/see future results.

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Rachel B.
Best sleep ever!

These are so good. I literally can’t sleep without them anymore, I notice such a difference in my quality of sleep. My biggest issue was finding tape that stayed over my skin care, so these are perfect. Customer for life here 🙋🏼‍♀️

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Night Lips
Lisa G.
Buy this now! 11/10 recommend!

I can finally sleep. I'm so so happy I found this brand on TikTok. Dr.Nikol, you are amazing!

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Jenny S.
On my 3rd order - Try this if you want higher quality sleep

I'm a statistician, and I track my body's data using my Oura ring. Every night I wear Night Lips, I get 25% more REM sleep, and of course, I feel better every morning. Now, about the mouth tape: before I even get into this, I've had a few emails with the SayLess team, and they’re AMAZING. Dr. Nikol and her husband, Larry, care deeply about the customer experience, and it really shows. They've created an incredible product, and I highly recommend you try this mouth tape brand. It's significantly better than anything I've used—and I've tried many. For me, the biggest differentiator is that they stay on, even with my lip balm, and they're so breathable while gently keeping my lips sealed all night. I also think I look cute wearing them, lol.

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Natalie H.
Love!

I been using say less mouth tape for a few months now and I love it! I feel like I get better sleep with it on. It is easy to take off it doesn’t pull or hurt your skin. I highly recommend getting some to try!

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Yomaris C.
A must on your nightly routine

I have tried multiple mouth tapes and this is by far the best one I have tried. Not only it’s cute, it works and I doesn’t hurt when taking it out

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Jill R.
Life changing sleep the first night - eliminated dry mouth for me.

My dentist told me about mouth taping because I faced complications after a procedure due to my dry mouth when I slept. I also learned that my sleep quality had been affected for years because of this issue. Nothing has improved my sleep like SayLess Night Lips, the best mouth tape for dry mouth and better sleep. Additionally, the customer service at SayLess is incredible. I had tried other mouth tapes, but they all had some fundamental flaw. SayLess Night Lips is literally perfect. I am obsessed—10/10 recommendation. For anyone struggling with mouth breathing at night, dry mouth, or snoring, SayLess Night Lips is the ultimate solution. This comfortable mouth tape has completely transformed my sleep.

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Night Lips
Stephanie R.
EVERYONE SHOULD TRY MOUTH TAPING

This is a great company, and the mouth tape feels fantastic on my lips while doing exactly what it advertises. I encourage you to try mouth taping—I didn’t think I would benefit from it because I thought I slept fine. However, I actually realized that I used to wake up once or twice in the middle of the night. Now, I sleep through the night and wake up feeling more refreshed.

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Night Lips
Michele R.
MY SLEEP CHANGED OVER NIGHT.

I had been battling poor sleep for years. I heard about mouth taping and the significant role nasal breathing plays in your health and decided to try it. Every brand had some major flaw. Some would fall off at night, some would rip my skin off when I removed them, some would smell, some were not breathable, and some felt cheap or had strange branding. Night Lips are PERFECT! The team is so kind and thoughtful and truly cares about seeing every customer have better sleep. Amazing people, and I am so glad I came across this wonderful company. Buy this and don’t look back – you will be so happy you did the first night you try.

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Night Lips
Lauren E.
Just stop thinking and buy this now.

I've never slept better and the fact that I can hydrate my lips while I sleep is a SUCH a bonus. They're so light and breathable - like a hug on my lips. Other tapes are ugly, fall off, or rip your skin off -- THESE ARE PERFECT!!!

AND THEY'RE SO FREAKING CUTE! Mouth taping will change your sleep overnight. It did for me.

Buy them! Dr. Nikol and the team are amazing - they genuinely care and go above and beyond.

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Night Lips
CeCe D.
Deep deep sleep!

These stay on all night, unlike other mouth tapes I’ve tried. I sleep really well and wake up feeling super refreshed!

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Porsha E.
Absolutely LOVE!

So chic and overall I've seen some good results from wearing the mouth tape. The SayLess team has been phenomenal & I wouldn't buy any other brand.

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Night Lips
Yoela P.
So chic, cute and actually works!

I didn’t know anything about mouth breathing and its consequences until I came across James Nestor’s best-selling book, “Breathe.” I then tried some really peculiar brands that definitely aren’t designed for women to feel feminine. They also didn’t hold all night with my lip balms, had a smell, and seldom did I actually benefit from mouth taping. Until I found SayLess. Night Lips is AMAZING! I truly love them and feel so cute wearing them, but most importantly, they work! They feel so comfy and luxurious, and I look forward to every night that I can wear them. Can’t wait for more colors! Love ❤️ 10/10 recommend.