Return Policy

 

 

 

SayLess Night Lips Return/Refund Policy:


At SayLess Night Lips, we are committed to ensuring your complete satisfaction with every purchase. If for any reason you are not entirely satisfied with your Night Lips order, we offer a hassle-free return/refund policy to make the process easy and convenient. Please review the following guidelines for our return/refund policy:

Returns Eligibility:

Our return policy applies to all Night Lips products purchased directly from SayLess Night Lips.

Returns are accepted within 30 days from the date of delivery. Returns requested after this timeframe cannot be processed for a refund.

The Night Lips must be unused, undamaged, and returned in its original packaging.

Certain Night Lips products may have specific return requirements due to hygiene reasons. Please refer to the product description or contact our customer service for clarification.

Return Process:

To initiate a return, please contact our customer service team at hello@getsayless.com within the specified return period.

Provide your order number, the Night Lips product(s) you wish to return, and the reason for the return.

Our customer service team will guide you through the return process and provide you with a return authorization (RA) number if necessary.

Please ensure that the Night Lips product(s) are securely packaged to prevent damage during return shipping.

Return/Refund Options:

Refund: Once we receive and inspect the returned Night Lips product(s), we will issue a refund to your original payment method within 5-10 days. Please note that it may take additional time for the refund to reflect on your statement, depending on your bank or credit card company.

Exchange:

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.


Damaged or Defective Items:

If you receive a damaged or defective Night Lips product, please contact our customer support immediately.

We may require photographic evidence or additional information to assess the issue.

Upon verification, we will provide a replacement or offer a refund, depending on the circumstances.

Return Shipping:

Unless the return is due to our error or a defective Night Lips product, the customer is responsible for return shipping costs.

We recommend using a trackable shipping method to ensure the safe return of the Night Lips product(s).

Original shipping charges are non-refundable in case of a refund.

Please note that our return/refund policy is subject to change without prior notice. We encourage our customers to review the policy periodically for any updates or revisions.

If you have any questions or need further assistance, please don't hesitate to reach out to our customer service team at hello@getsayless.com. We are here to assist you!

Based on 77 reviews
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Night Lips
Amber R.
So far - so good!

I’ve only been using this for a few nights and I already really like it! I’m excited to see the results over time.

So easy to sleep in!

I thought it would bother me but it was so easy! I left it on all night until the morning and then I took it off and fell back to sleep for a couple hours and notice a huge difference in how my mouth felt and also my throat and my breath! It was so much better with it on

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Night Lips
Sally C.
LOVE!

I tried another brand before switching to Say Less. Say Less is my forever mouth tape because it sticks over my night lip masks without being restrictive!!! Still breathable but stays on throughout the night without sliding from lip moisturizer.

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Night Lips
Marisa B.

Love this mouth tape! I have horrible TMJ and realized I was sleeping with an open clenched jaw that would create awful Migraine headaches in the morning. Ever since I started using this, I wake up without jaw tightness and have been headache free! I love it and I now I never forget it before bed!

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Night Lips
Rayvin
Love Love Love This Mouth Tape

I oil up my face before bed and this mouth tape stayed perfectly. I was also instructed that peeling it off is easiest from top to bottom rather than side to side and I will be trying that tonight. It is very breathable, I thought it would be almost too breathable but honestly, it is PERFECT, the material feels so luxurious! I have tried a few different brands and this one is the best. On top of a great product, the customer service is a 12/10, I had accidentally sent it to the wrong address when I processed my payment with PayPal and they were so helpful and understanding, shoutout Larry!! THANK YOU!!!

Best mouth tape around

I’ve been using it for months and I just ran out, had to place my order right away.

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Night Lips
Gabriella
Didn't expect this to solve so many of my issues, please read.

I had horrible sleep for as long as I can remember. I would wake up tired despite being in bed for 7-8 hours. I came across Dr. Nikol's TikTok and started looking into her brand which is marketed to hold over skincare and lip balm - something really important to me. Even worse, I dealt with TMJ, and my pain was always terrible in the morning. Since using mouth tape, I wake up with energy, and my jaw soreness is completely gone. I love Night Lips! I love the team; they're so eager to help by giving advice about dentistry and sleep. I've never experienced customer service like this. The product is amazing! I've only tried Night Lips, but they do exactly as they say, and they're so cute! Buy if you want to live better. This has been life-changing for me. Recommend 100/10!

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Night Lips
Jes L.
Only mouth tape you can wear lip treatment with

My husband has been mouth taping for years and I bought my daughter these because I thought they looked cute. She wears them every night and she ran out realized she liked them more than the other two brands we had a our house because she could wear a night lip treatment and still wear them without them sliding off!

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Night Lips
Sarah M.
The only tape that works!

I’ve tried many and this is the only brand that I’ve used that stays all night and in place. Huge fan of these!

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Night Lips
Jamie B.
So far so good

I just started using say less and I can tell I am sleeping better already because the few nights I slept without it I can see a difference in how I woke up. It is something to get used to but I think worth it

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Night Lips
Maria T.
Skeptical but…

These worked for me immediately day 1. I thought it would disrupt my sleep but it has been greatly improved. I’m hooked.

J
Night Lips
Jake B.
Buy Night Lips, they're the best.

Feels great, looks great and holds over my facial hair. Highly recommend!

I've never had better sleep.

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Night Lips
Monica

Obsessed! They’re so soft, go on smoothly over lip balm and come off easily. I’ve already noticed a difference in my sleep after a week of using! Highly recommend

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Night Lips
Katie B.
Effective!

I’ve tried to accomplish the same goal using medical tape but my lips always ended up with adhesive at the end of the night. Say Less doesn’t have that problem so they get a big thumbs up

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Night Lips
Teyana M.
Best Sleep I've Gotten In Years!

You’d be crazy not to try this. I used to wake up in the middle of the night with dry mouth, messing up my sleep and leaving me feeling straight-up tired the next day. First night using Night Lips? Game changer. I woke up feeling refreshed and full of energy. And the fact that it keeps my lips moisturized while holding up over my skincare routine? Chef’s kiss. This brand is next level—superior to the rest. Do yourself a favor and get this. You won’t regret it. 100/10.

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Night Lips
Jenna C.
Amazing

I have been looking for mouth tape that works with my night time skin care routine and this is it! I am so happy!!

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Night Lips
Candice W.
Love them!

Works perfect over my skincare and lip mask and my sleep has been so restful! Super comfortable!

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Night Lips
Annie
Very comfortable

I really like these sleep tape. It's very comfortable and soft. The tape stays on all night. The cute lip shape is a plus.

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Night Lips
Mikayla F.
Best Mouth Tape!!

I've tried so many different brands of mouth tape and Say Less is my absolute favorite! I love how it stays on even with my skin care and lip mask and comes off easy in the morning, I love that it looks like lips too so from aesthetic standpoint it's so cute! So happy they have a subscription option too! You won't regret getting this!!!

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Night Lips
Kayla S.
Love these!

It was my first time trying a mouth tape and I feel like I started with the best! I am getting very restful sleep and my throat no longer feels dry or sore when waking. This tape also allows for chapstick or moisturizer to be used underneath so my lips still feel nice and soft in the morning!

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Night Lips
Lindsey
Great product

What a great product! I wake up feeling amazing, no dry mouth, no stuffiness. I’m so happy. They are so cute too

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Night Lips
Nicole D.
Obsessed!!

Love!!! I always do my skincare and have a heavy layer of a hydrating cream. This has caused me problems with mouth tape but not with Say Less! This actually sticks and has caused a huge improvement in my sleep quality. Definitely recommend more!

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Night Lips
JingYi

Stayed on all night with lip balm. Like it!

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Night Lips
Melissa D.
So chic and effective!!

The best mouth tape on the market hands down!! And love the lips!! Makes it more appealing to wear at night :)

Love these! I’ve tried medical tape, TSC mouth tape, and Hostage Tape - for those without facial hair this is the perfect strength and stickiness. I love!